International patients who stay or reside in Japan without Japanese Health Insurance

■This category is for injuries and sudden illnesses. If your condition is not an injury nor a sudden illness, see “International patients living abroad who wish to visit NCGM for medical treatment”.
* Each case will be assessed by ICC to determine the category.

■Please contact ICC (International Health Care Center) prior to your visit.
　 TEL：+81-3-6228-0749　(Monday to Friday 8:30 am – 4:00 pm JST）
　 Email：support@hosp.ncgm.go.jp

What to bring

Please bring the items below for your visit.

• Passport or residence card
• Travel insurance* or medical insurance* (Documents that can confirm your policy number)
• Credit card

Examination and treatment of international patients (Language and level of care)

1. We have medical interpreters at our hospital.
   We provide medical interpreting in 19 different languages with a tablet device. Medical interpreters provide on-site interpreting in English, Chinese, Vietnamese, Nepalese, and Burmese for doctor’s consultations and explanations during the daytime on weekdays. Please understand that they are sometimes not available.

2. Medical interpreting is provided for free
   Patients do not need to pay any fees for using our interpreters.

3. Medical coordinators elevate the quality of care for international patients
   Our medical coordinators (nurses) from the ICC share information with medical interpreters in order to meet patient needs and elevate the quality of care. We not only provide optimal medical care, but we also value the quality of patient care.

Medical fees

If you do not have Japanese Health Insurance, your medical fees will be twice the amount calculated based on the Japanese healthcare system.

【Payment options】

Cash(JPY), major credit cards*

*MUFG/DC/UFJ/NICOS/VISA/Master/JCB/American Express/Diners/YINLIAN