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Center Hospital > Our Efforts against COVID-19

Our Efforts against COVID-19

Our robust infection control as a Designated Medical Institution for Specified Infectious Diseases

To our patients

We are dedicated to providing healthcare service keeping a balance between COVID-19 care and other usual clinical practice with our inpatient wards partially closed. We appreciate your understanding and cooperation.

Healthcare services limited in the following areas:

  • Wards closed for usage - Private rooms on floor 16 (from September 2021)

Our measures in preventing hospital-acquired infection

At NCGM, healthcare for COVID-19 is provided by infectious disease specialists and a healthcare team expertizing in this field. COVID-19 patients are treated in negative pressure rooms within the infectious disease unit.

In order to prevent contact of general patients and COVID-19 patients, we have thermal cameras at the entrance to check temperatures and perform PCR testing. PCR testing is required for all patients before admission (undergoing surgery, endoscopy) and upon being transported by ambulance.

Visiting an Inpatient

Although visits to inpatients had been prohibited as a countermeasure against transmission of the new coronavirus infection, visits were resumed on June 20, 2022.

  • Visiting allowed: Mon-Fri between 14:00-16:00
  • Visiting not allowed: Saturdays, Sundays, and national holidays

*Please note that visiting may be prohibited depending on patient’s wishes or clinical condition.
(Click here for details)

Visiting Procedures

  1. Please check your temperature with thermal cameras at the hospital entrance.
  2. Please receive a “number tag”, a “Visitor Registration Form”, and a “COVID-19 self-checklist” at the General Information Desk (1st floor).
  3. Please fill out the documents and wait nearby until you are called by your number.
  4. When you are called by your number, please turn in the “Visitor Registration Form” at the General Information Desk, and receive a visitor’s pass before going to the ward.
  5. Please show the “COVID-19 self-checklist” at the nurses’ station, and a nurse will record your visiting time.
  6. When you leave the ward, please turn in the “COVID-19 self-checklist” at the nurses’ station.

If you have been called to come to the hospital by our staff, you do not need to wait for your visit with a number tag. When you come, please notify a staff at the General Information Desk.

Rules to be complied by visitors

  • If you are not feeling well, please refrain from visiting inpatients.
  • Visits are limited to once a day, up to 15min, up to 2 visitors at a time.
  • Visitors must be aged 15 and above.
  • Please make sure to wear your face mask properly at all times. Also, do not eat or drink during your visit.
  • Visits outside the ward (atrium, Tully’s coffee etc.) will not be allowed.
  • If you fail to follow the instructions of our staff, you will not be permitted to visit.
  • You need to apply in advance to visit the ICU, HCU, and SCU. Please ask our ward staff for details.

Baggage Drop-offs

The General Information Desk (1st floor) will accept baggage for inpatients within the hours below.

【Sat, Sun, National Holidays】 14:00-16:00
【Mon-Fri】 Please take your baggage directly to the patient within the visiting hours.

Rules to be complied by visitors

  • Fresh flowers, and food and beverages which are not permitted by the hospital will not be accepted.
  • Please be sure to notify a staff at the General Information Desk if you have valuable or fragile items in the baggage.
  • Please note that ward staff may not be able to respond to your request right away. You may need to wait to pick up patient’s laundry and other items.

* If you plan to pick up patients’ belongings, please have the patient notify our ward staff in advance so that things proceed smoothly.
Thank you for your understanding and cooperation.
(Click here for details)

About the “Shinjuku City COVID-19 PCR Testing Center”

Click here for details and making an appointment.
Please note that Shinjuku City COVID-19 PCR testing at our hospital has been closed.