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国際診療部

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「国際診療部」 International Health Care Center (ICC)について

国立国際医療研究センターでは、海外からの受診希望者への相談対応、日本滞在中の外国人の方が医療を必要とした際の支援を行っていますが、この体制をより充実したものにするために2015年4月1日に「国際診療部」を設置しました。受診や療養の言語・文化のバリアをなくすための、病院としての取組です。急な体調不良での受診、計画的な検査や治療、海外からの緊急搬送受け入れ等、ご相談ください。

当院への外来や入院の相談について、日本語で説明できる方やコーディネーションの会社が間に入る場合は、国際診療部ではなく、直接 病院代表電話から日本語でお問い合わせください。

日本の健康保険をもたない方へ

国立国際医療研究センター病院では、2019年1月4日より、日本の健康保険資格を有していない外国人患者さんの診療報酬の請求については、下記のとおりとなります。

①海外在住で日本の健康保険資格を有しておらず、治療目的のために来日し、当院を受診した場合は、受け入れ準備および事務作業等に必要な業務量を考慮し、診療報酬点数1点につき30円を請求いたします。

②海外在住で日本の健康保険資格を有しておらず、上記①以外で当院を受診した場合は、従来通り診療報酬点数1点につき20円を請求いたします。

問い合わせ先

国際診療部 医療コーディネーター

電話での相談

直通 03-6228-0749(平日8:30~17:00、日本語・英語・中国語)
代表 03-3202-7181(夜間・週末、日本語のみ)

メールでの相談(受診希望者用)

support@hosp.ncgm.go.jp

総合案内での相談

  • 対面での語学サポート(平日8:30~16:00)英語・中国語
  • 電話通訳
    24時間365日:英語、中国語、韓国語
    平日(8:30~24:00):ベトナム語、ロシア語、ポルトガル語、タイ語、スペイン語、韓国語、タガログ語、フランス語、モンゴル語、ヒンディー語、インドネシア語、ペルシア語、ネパール語、ミャンマー語、広東語
  • 国際診療部 http://www.globalhealthandmedicine.org(外部サイトにリンクします)
    Facebook https://www.facebook.com/ICCNCGM (外部サイトにリンクします)

About International Health Care Center (ICC)

National Center for Global Health and Medicine (NCGM) has been expanding its services to meet the needs of foreigners in Japan. NCGM is a tertiary referral hospital holding specialists in various fields of medicine and also providing emergency medical services in 24/7.

International Health Care Center (ICC) is a platform of providing the best-quality health care to foreigners residing in or traveling throughout Japan.

First Contact

Medical Coordinator (Nurse)

Telephone

+81-3-3202-7181 ext. 4433 / 4488 / 4489 / 4483

E-mail

support@hosp.ncgm.go.jp

ICC Office hour

9:00-16:00, Mon-Fri (JST)

Access

NCGM is located in Toyama, Shinjuku near Waseda University, Tokyo Women's Medical University. It takes 10 minutes by Taxi from the center of Shinjuku Station.

The nearest subway station is “Wakamatsu-Kawada” of the Oedo Line (pink line).

Language Services

Interpreters are available to assist communication between health care providers and patients whose primary language is not Japanese.

  • In person (Weekdays 8:30-16:00) : English and Chinese
  • Telephone (24 hours/7days): English, Chinese and Korean
    Telephone (Mon-Fri, 8:30-24:00) : Vietnamese, Russian, Portugués, Thai, Español, Tagalog, French, Mongolian, Hindi, Indonesian, Persian, Nepali, Myanmar and Cantonese

Payment

Patients are required to pay upfront and claim for reimbursement.

Please check what documents are necessary to submit claims prior to your visit to the hospital. We accept Japanese cash (Yen) and most major credit cards : VISA, Master, JCB, American Express, Diners, NICOS, DC, UFJ, MUFG

*Inpatient : Upon admission all (Japanese/International) patients are required to pay a deposit.

Full payment is required before discharge.

First Visit Payment

  1. Consultation fee for all first visit : 8,640 yen (including tax)* (patient without a referral letter from other hospital/clinic)
    *Required based on the system of the Japanese Health and Welfare Ministry Law
  2. Regular Consultation Fee
  3. Laboratory Test / Imaging / Medication, other specific procedures
  4. Documentation Fee

Patients without Japanese Health Insurance Qualification

At Center Hospital of the National Center for Global Health and Medicine, from January 4, 2019, all care for foreign nationals who do not have Japanese health insurance qualification will be charged as follows:

  1. Patients without Japanese health insurance qualification who live overseas and visit Japan for the purpose of receiving medical care will be charged at a rate of 30 yen per 1 medical remuneration point because of extra administrative work, etc.
  2. Patients without Japanese health insurance qualification who live overseas and receive medical care for the reason other than above (1), they will be charged at a rate of 20 yen per 1 medical remuneration point.

Hospital Stay / Rooms

Patients will be provided with a private room on demand. Most of them include a bathroom, small refrigerator, lockable wardrobe. Rooms are provided on a first-come, first-serve basis.

If you wish to change rooms, please notify your ward nurse and a request will be made. VIP Rooms, located on the 16th floor, are provided upon request.

Please speak to an International Health Care Center Staff for more information.

Meal Arrangement

We are asking every patients about allergy, restriction about meals and drugs when you are scheduled to stay our hospital.We can avoid specific food.Please ask your doctor, nurse.

Insurance Assistance

NCGM will help you to process your claim. Insurance documents will be prepared by NCGM ("Iji-ka").

We accept Cash (Japanese Yen) and Credit card for payment.

You will be responsible to pay for your treatment and direct reimbursement with your insurance.

Medical Visa

If you plan to travel on a medical visa, you are required to apply in advance.

Ministry of Foreign Affairs: For those who would like to apply for the "Visa for Medical Stay"

Other source of information : Hotline in Tokyo

"HIMAWARI" Medical Interpreter Service by Tokyo Metropolitan Government

Telephone : 03-5285-8181
Daily : 9:00AM-8:00PM
Languages : English/Chinese/Korean/Thai/Spanish

Telephone : 03-5285-8185
Weekdays : 5:00PM-8:00PM Weekends and Holidays : 9:00AM-8:00PM
Languages : English/Chinese/Korean/Thai/Spanish