Center Hospital > ICC > International Health Care Center
About International Health Care Center (ICC)
The National Center for Global Health and Medicine (NCGM) is one of the 6 national centers in Japan administered by the Ministry of Health, Labour and Welfare. As the only national center functioning as a general hospital, we are directed by the Minister of Health, Labour and Welfare to enhance medical care for international patients from overseas.
We have a history of offering consultation to international patients who seek to visit us for medical treatment and offering support to those who need medical care during their stay in Japan. To enhance framework for such activities, we established “International Health Care Center (ICC)” on April 1st, 2015 and strive to mitigate language and cultural barriers in healthcare communication.
Please feel free to contact us if you wish to consult about medical issues such as sudden illness, planned examinations and treatments, request for acceptance of a patient transported emergently from overseas.
To patients without Japanese Health Insurance: If your condition is not an injury or a sudden illness, you are required to contact us before visiting.
| TEL | Weekdays (Mon – Fri) 8:30 am – 4:00 pm JST |
+81-3-6228-0749 (Direct number) (Assistance available in Japanese, English, Chinese, Vietnamese, Nepalese, and Burmese) |
| After hours, weekends and holidays | +81-3-3202-7181(Main number) (Assistance available only in Japanese) |
|
| support@hosp.ncgm.go.jp | ||
Medical interpreting
Medical interpreting is provided to assist communication between our healthcare providers and patients. (This service is offered at no cost to patients.)
Face-to-face interpreting (Advance arrangement required)
English, Chinese, Vietnamese, Nepalese, Burmese for doctor’s consultations and explanations during the daytime on weekdays. Please understand they are sometimes not available.
Telephone interpreting
Available 24/7/365: English, Chinese, Korean, Vietnamese, Nepalese, Burmese, French
Weekdays (Mon – Fri), 8:30 am – 12:00 pm (midnight) JST: Russian, Portuguese, Thai, Spanish, Tagalog, Hindi, Indonesian, Persian, Cantonese and Mongolian
By appointment: Arabic and Bengali
How to consult NCGM
We offer consultation to international patients who seek to visit us for medical treatment and offer support to those who need medical care during their stay in Japan. Choose the case that applies to you from the list below.
International patients who stay or reside in Japan
International patients who stay or reside in Japan without Japanese Health Insurance
■This category is for injuries and sudden illnesses. If your condition is not an injury nor a sudden illness, see “International patients living abroad who wish to visit NCGM for medical treatment”.
■Please contact ICC (International Health Care Center) prior to your visit.
TEL：+81-3-6228-0749 (Monday to Friday 8:30 am – 4:00 pm JST）
Email：support@hosp.ncgm.go.jp
International patients who stay or reside in Japan with Japanese Health Insurance
(For example, international students, international workers, etc. who stay in Japan for a long-term (more than three months) and have Japanese Health Insurance.
International patients living abroad who wish to visit NCGM for medical treatment
For international patients living abroad without Japanese Health Insurance seeking to consult us
■Patients who are already in Japan and seek treatment for illnesses/disorders other than injuries and sudden illnesses also fall under this category.
Online second opinion for international patients
Contact us
International Health Care Center
TEL +81-3-6228-0749
Reception hours：Mon-Fri 8:30 am – 4:00 pm JST
Supported languages：Japanese, Chinese, Vietnamese, English
Email support@hosp.ncgm.go.jp
